PagerDuty

The PagerDuty toolkit lets LLMs interact with PagerDuty's incident management platform via Arcade. It enables reading and updating incidents, querying on-call schedules, and navigating teams, services, and escalation policies.

Capabilities

Incident management — retrieve single incidents by ID, list incidents filtered by status, urgency, service, team, or time range, update incident status (acknowledge, resolve, reopen), and reassign incidents to specific users.
Activity and audit — list log entries (the account-wide activity feed) covering triggers, acknowledgments, escalations, and resolutions.
On-call and scheduling — list on-call entries with optional filters and browse all schedules.
Teams, services, and escalation policies — list or fetch individual teams (with members and linked resources), services (with name search), and escalation policies.
User lookup — list users, fuzzy-search by name or email, and retrieve the authenticated user's own profile with contact and notification summaries.

OAuth

This toolkit uses OAuth 2.0 via the PagerDuty provider. See the Arcade PagerDuty auth provider docs for setup details.

	Tool name	Description	Secrets
	Pagerduty.GetEscalationPolicy	Get a single escalation policy by ID.
	Pagerduty.GetIncident	Get a single incident by ID.
	Pagerduty.GetService	Get a single service by ID.
	Pagerduty.GetTeam	Get a single team by ID including members and linked resources.
	Pagerduty.ListEscalationPolicies	List escalation policies.
	Pagerduty.ListIncidents	List incidents with optional status, urgency, service, team, and time filters.
	Pagerduty.ListLogEntries	List log entries (activity feed) showing recent incident events. Returns events like incident triggers, acknowledgments, escalations, and resolutions across the account.
	Pagerduty.ListOncalls	List on-call entries with optional filters.
	Pagerduty.ListSchedules	List schedules.
	Pagerduty.ListServices	List services with optional name search.
	Pagerduty.ListTeams	List teams.
	Pagerduty.ListUsers	List users.
	Pagerduty.ReassignIncident	Reassign an incident to a specific user without changing its status.
	Pagerduty.SearchUsers	Search users using local fuzzy matching on name/email.
	Pagerduty.UpdateIncidentStatus	Update an incident's status (acknowledge, resolve/close, or reopen).
	Pagerduty.Whoami	Get the authenticated PagerDuty user's profile with contact and notification summaries.

Capabilities

OAuth

Available tools(16)

Get Building